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Booking,Payments & Cancellations

  • Deposits are non-refundable and non -transferrable. Deposits are deducted from service total.

  • All Nail appointments are a Minimum of $75.

  • No call/No shows and last minute/same day Cancellations will result in full payment of the missed appointment ($50 after deposit) 

  • If you need to cancel or reschedule your appointment, please do so at least 48 hrs before your scheduled appointment so you won't be charged. if you are scheduling this appointment for a 3rd party, please be sure to inform them of the policy above.

  • Balances can be paid via Zelle or cash.

  • AGAIN…. TO PREVENT BEING CHARGED A “LAST MINUTE/ NO CALL OR NO SHOW FEE, PLEASE CANCEL OR RESCHEDULE YOUR APPOINTMENT 48HRS BEFORE SCHEDULED BOOKING.

 

Rescheduling

  • Your appointment can only be rescheduled once … allowing the use of the already paid deposit if you request your rescheduling at least 48 hrs in advance. Rescheduled appointment must be within 30 days of the initial appointment. 

  • Parking: You must have accessible parking within 1 block of your location. Please provide any parking instructions at the time of booking. All parking fees are paid by client.

  • Service Location: (Apartment & Gated Communities): Please provide any entry instructions at the time of booking to prevent delays. Please include your Floor#  when providing address.  

 

Appointment and Timeliness

  • What to expected: I will arrive 5 minutes before your scheduled appointment to allow time for set up. Please no cats! (sorry). And I ask, respectfully that you put away other large pets. 

 

  • What you need: 

    • room/space for a 3.5 ft x 1.5 ft table

    • 2 regular height chairs 

    • access to a working electrical outlet.

 

  • Your appointment must be STARTED (meaning in progress…. not me setting up) within 10 minutes or your scheduled appointment to allow the proper time for your service. Anything longer than that may result in a last minute cancelation of appointment due to appointment after you.

 

  • Your nail appointment is reserved as a 2hr slot. I ask that you have your design, ideas, suggestions, pictures, etc ready and available to save time. Yes, free style (giving me creative control ) is always an option.

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